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NURUL ERMA ABDUL RAHMAN
GENERAL MANAGER OPERATION & BUSINESS SUPPORT
Academic Qualification:
Master Executive In Human Resource Management Bachelor Degree in Information Technology
Membership and Associations
Project Management Professional (PMP®)
Summary of Key Involvement / Specialization
A VERSATILE GENERAL MANAGER PROVEN IN DEVELOPING AND EXECUTING STRATEGY, OPERATIONS, PROJECTS, CRISIS MAN-AGEMENT AND HUMAN RESOURCE MANAGEMENT. RESPONSIBLE TO ENSURE SMOOTH OPERATIONS AND FULL COMPLIANCE WHILE MAINTAINING A HIGH STANDARD OF CLIENT’S SERVICES. AS A MANAGER, HER PORTFOLIO ALSO COVERS ALL MANAGEMENT ASPECTS INCLUDING FORECAST AND PLAN ESTABLISHMENT BUDGET, BUSINESS PLAN AND OPERATING NEEDS OF THE DEPARTMENT, MANAGE EXISTING CONTRACTS AND FULL SPECTRUM OF OPERATION DURING SERVICE BREAKAGE AND COACHING THE TEAM WITH ADEQUATE SKILLS, KNOWLEDGE AND COMPETENCIES AS TO SUPPORT THE STAFF DEVELOPMENT & EXPOSURE AND SUCCESSION PLANNING IN THE COMPANY. RESPONSIBLE FOR THE IMPLEMENTATION AND OPERATION OF THE PROCESSES OF CONTRACT, COMMERCIAL, RECRUITMENT, ADMISSION, PAYROLL, ACCOUNTS PAYABLE, PLANNING MANAGEMENT OF 56 EMPLOYEES + CLIENTS. RECRUITMENT OF THE LOCAL TEAM; GOALS, PROCESS FLOWS, PERFORMANCE INDICATORS AND BUDGET SETTLING. BUSINESS SUPPORT WITH RECRUITMENTS FIRM AND PROJECT CONTROL SERVICES WITH SEVERAL OF THE ENGINEERING INDUSTRY AND HUMAN RESOURCES IMPLEMENTATION AND "PEOPLE SOFT" TO SUPPORT TALENT MANAGEMENT PROCESS. APART FROM THAT, ERMA ALSO HAS EXPERIENCE IN PROJECT MANAGEMENT SUCH AS PREPARATION OF PROGRAMME, EXTENSION OF TIME AND SUPPORT ON THE ACCELERATION CLAIM.